Salesforce Bets on AI Voice Agents With Planned Cresta Acquisition
Salesforce’s latest acquisition move could strengthen Agentforce and Service Cloud while positioning CRM for further growth in AI-powered business solutions.
Salesforce’s latest acquisition move could strengthen Agentforce and Service Cloud while positioning CRM for further growth in AI-powered business solutions.
Nov 05, 2026, 10:24 ET New Executive Education Series Helps CEOs and P&L Leaders Better Evaluate Their Organizations' Demand Generation Performance and Capabilities and How to Guide Operational Models, Budgets and Organizational Design to Enable an Agentic Demand Approach What Are the…
The acquisition combines Asper's agentic AI capabilities with Pricing One's deep RGM expertise, 650+ proven commercial execution plans and experienced practitioners, helping CPG companies unlock the potential for 6-8% incremental top- and bottom-line growth. NEW YORK and GENEVA, Nov. 5, 2026 /PRNewswire/ -- Asper.ai,…
Nov 05, 2026, 08:44 ET Thirty-five years after helping pioneer web commerce, ARADIA is taking business intelligence off the public cloud—delivering plug-and-play, on-premise Agentic AI Systems on physical NVIDIA DGX hardware for 1-to-200-person companies while enabling humans and AI agents to…
Salesforce (NYSE:CRM) announced a definitive agreement to acquire voice AI provider Cresta to deepen AI features in Service Cloud. The deal is intended to fold Cresta's real time conversational tools into Salesforce's customer support and contact center software suite.
by ExchangeWire PressBox on 13th May 2026 in News Concord announces Skills, a new feature that lets the Concord agent remember how each team works. Skills are short, named memories that capture the recurring rules and decisions behind every campaign, from brand…
Nov 03, 2026, 12:41 ET Enhanced model expands coverage by about 40% and delivers a 5.9% median error on homes not yet listed for rent "Estimating rental values is difficult because leases are private and many homes have no rental history," said Rob Barber, CEO…
Orange is expanding its collaboration with software developer Algolia, which helps businesses enhance their search engine and product discovery tools with an AI-powered retrieval platform. The company, founded in France and now headquartered in California, already provides Orange with search…
FAIRFAX, Va. –Artificial intelligence (AI) is creating new opportunities for RV dealers to quickly respond to customer inquiries, schedule service appointments and generate new revenues. However, finding the balance between technology – and where employee inputs remain essential – can be difficult…
Addressing this emerging gap is OpenChase, a real-time search infrastructure platform designed to connect AI systems with information from across the live internet, including websites, social media, and videos through a unified search API. In an exclusive interview with Indian…
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